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Property Management Registration Confusion

Property Management Registration Confusion

As most of you will be aware, earlier this year Consumer and Business Services (CBS) announced details of the registration requirements for property managers operating in South Australia. Commercial property managers as well as residential property managers are required to become registered by the due date of September 2019.  

Increasingly we have been asked questions from job seekers and people coming in the market in South Australia about the changes. It seems there is some confusion in the industry and a lack of clarity (especially on the commercial side) about who needs to undertake what training to comply. We’ve done some investigation, and to summarise it all comes down to the existing training that each person has undertaken, and whether this meets the minimum requirements to become registered. We have provided a list of existing training and steps to achieve your registration below. We hope it provides more clarity for those of you who are still unsure.

All property managers working for a real estate agency (whether commercial or residential) must complete the following units of study (or approved equivalent thereof) to become registered:

CPPDSM4007A Identify legal and ethical requirements of property management to complete agency work

CPPDSM4009B Interpret legislation to complete agency work

CPPDSM4010A Lease property

CPPDSM4011A List property for lease

CPPDSM4013A Market property for lease

CPPDSM4015B Minimise agency and consumer risk

CPPDSM4016A Monitor and manage lease or tenancy agreement

CPPDSM4017A Negotiate effectively in property transactions

CPPDSM4020A Present at tribunals

The confusion seems to be understanding where previous training or studies sit in relation to these nine subjects. For a definitive answer on this, property professionals may need to have their qualifications and training reviewed by a Registered Training Organisation (RTO) such as the Real Estate Institute of SA or the Real Estate Training College. The RTO’s can provide a Statement of Attainment relating to recognition of prior learning. This can then be provided to CBS to allow registration to take place, assuming compliance has been met.

Please note, RTO’s may charge a fee to assess your current qualifications, even if no training needs to be undertaken. Many people may need to do ‘top-up’ subjects to meet registration requirements, and again this needs to be done by an accredited RTO.

So where do current studies and qualifications sit considering the nine compulsory units of study?

  • Bachelor Degree Of Business (Property)
    There are a core group of subjects that must have been studied as part of the degree to achieve registration, otherwise some top up subjects may be required to be undertaken.
  • Current Sales Registration
    If you are a sales agent or have a current Sales Representative Registration, you will need to undertake 4 units of study: CPPDSM4011A, CPPDSM4013A, CPPDSM4016A and CPPDSM4020A.
  • Diploma of Property Services (Agency Management) Land Agents Registration
    If you have your current land agent’s registration (which all agency principals are required to have), no further training is required.
  • Certificate – Residential Property Management
    Anyone who has completed this property management course through the REISA may need to do an additional 4-6 units.
  • No Prior Training
    A property manager with no prior training will need to complete all 9 units of the property management registration course (see diagram).

Other general questions we are currently being asked include:

Do the new laws apply to leasing professionals?

Our understanding is that anyone working for a real estate agency carrying out leasing transactions will be subject to the same registration requirements as property managers. Leasing professionals who would like further clarification on this can contact CBS.

Who pays for it?

We’ve spoken with many employers about this in 2018 and it seems to vary from employer to employer. Some are paying for their employees to do the training in full, others are offering part payment for training costs, whilst some offer no payment at all.   

Undertaking the training

Training of the full course (9 subjects) takes approximately 8 days full time, with some providers offering part-time and after-hours options to study. There is some pre reading and after class assignments involved.

What happens once I finish my training?

Once the training has been completed you will need to apply to CBS for registration, with applications open from 1st February 2019. Property Managers must become registered by the due date of 28th September 2019.  If property managers are not registered by the due date, spot checks may be conducted by CBS and people may be fined if they do not comply. Another requirement that both commercial and residential property managers may not realise is that from September 28th, their license must always be on their person during work hours.

It’s clear that there are many different paths to becoming a registered property manager and the approximate 4000 property managers operating in South Australia have a wide variety of training under their belt. We strongly suggest that each property manager assess their own unique situation to be 100% sure with regards to training requirements going into 2019.

Link to REISA

Real Estate Training College