The Number 1 Morale Killer Costing You Big $
What makes employees content at work? For some, it’s a fantastic boss who recognises their abilities and gives them the freedom to produce excellent work. For others, it’s flexible working arrangements that enable them to manage their family life, or a great company culture that provides a harmonious environment to work in. Perhaps it’s none of the above and your top employees are updating their resume right now!
Overwhelmingly the biggest complaint we hear from employers is the financial drain caused by their top talent leaving, not to mention the disruption to their existing team who have to pick up the slack until a replacement can be found.
Many employers who experience periods of high turnover do look inward to evaluate if improvements can be made to employee satisfaction, however we’re constantly surprised by those business that don’t make an effort. Jane Carey, Director at Edge Recruitment says ‘businesses that provide a pleasant working environment, mixed with a market competitive salary package and open communication channels with employees, tend to have the happiest employees and lower turnover rates’.
When it comes to morale killers in the workplace, here are the top culprits we hear about from disgruntled employees and job seekers.
Employees may put up with overwhelming workloads for a while, but this may eventually cause cracks to appear in their output, performance and work life balance. Overwork not only causes stress, but may be the catalyst for an employee to start looking elsewhere.
An employee that feels valued is more likely to show loyalty, work harder and stick with an employer during tough times.
Lack of recognition
Showing appreciation and gratitude is a powerful tool and is the least expensive reward you can give your staff. You may be surprised how much benefit a simple thank you will have, whether it is in private or in front of other work colleagues. It is also worth keeping in mind that not acknowledging the achievements of your employees is a recipe to cultivate resentment.
We see a lot of job candidates who are currently or have been over managed by their boss or manager/s and it’s a swift way to cause disgruntlement. Giving employees the freedom to make decisions without being over managed or requiring unnecessary approvals enables ownership and responsibility, and provides a greater sense of pride and confidence in their work.
Lack of communication
When employees are not kept informed of changes, the vacuum of silence will be quickly filled by innuendo, worry and gossip. Skilled leaders understand the importance of regular and informed communication, which ultimately is a reflection of the company culture.
Not promoting a key staff member because they are great at their current role is problematic. Boxing an employee into a particular role because of their skills in that area serves the organisation, but not the individual. Don’t forget that in promoting or moving them you will still benefit from their knowledge of the company, and you may also benefit from having them help out in training a new team member into their old role.
We hope this has been enlightening and gives employers and managers the motivation to make improvements in the morale of their team.